Daylight Saving Time fix for Windows 95, 98, Me, NT4 and 2000.
Check out our new
Lowest Service Rate
Guarantee!!
Thecus Network Storage
We now carry Thecus
Network Storage Appliances.
Virus Warning?
If you have received an email from
us about a possible virus on your computer,
more information is available here.
In an era of high-speed Internet access, telecommuting, and virtually instantaneous communication world-wide, it's unbelievable that most computer service companies still require you to bring your computer in to the store, or pay exhorbitant amounts to have someone come to your home or business to service your system.
Viruses, adware and spyware popups, security issues, error messages, and more are all problems that can be solved easily without disconnecting your entire computer, or paying someone three figures to walk in the door, before they even get to your computer.
CB Services Remote Support uses two technologies to allow a technician to safely and securely control your computer anywhere in the world just as if we were sitting in front of it, all from our offices in London, Ontario.
A Virtual Private Network (VPN) provides encryption between your computer and the CB Services network. That means no communication between your computer and the CB Services technician working on your machine can be intercepted.
CB Services Remote Control Server is based on an open source remote management program, and gives CB Services technicians the ability to control your machine anywhere in the world.
For more information, read the F.A.Q.
Find your version of Windows, and download all packages listed for it.
The Remote Control program is a quick installer that doesn't require any configuration. Once the progress bar disappears, it's completely installed.
The VPN client should be installed with default options, and continue when it asks about unsigned software.
For the authentication certificates, click OK, then click Start, then click to close the installer.
A new VPN connection needs to be set up in Dialup Networking, using a username of "cbscustomer", a password of "hGD456&%E#d", and connecting to the server "vpn.cbserviceslondon.com". A document showing how to do this, with screenshots is coming soon. In the meantime, if you require assistance, call CB Services at (519)-471-2138.
